The following Privacy Policy applies to the processing of personal or company information by iLoveEcoEssentials ApS, C/O Bryggen Guldsmeden, Gullfossgade 4, 2300 København S, Danmark (CVR nr. 37691410) (hereafter referred to as “ILEE”) in connection with orders, business customer relationships and use of our website.

ILEE processes personal data in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (“GDPR”).

Collection and use of information

When you place an order with ILEE, contact us or otherwise communicate with us, we may collect and process information such as:

• company name and company details
• contact person name
• billing and delivery address
• phone number and email address
• VAT number and payment information, or
• order and delivery information

The information is processed for the purposes of:

• processing and delivering orders
• customer communication and support
• invoicing and accounting
• handling warranty claims, returns or complaints, or
• complying with legal obligations

The legal basis for our processing is performance of a contract, compliance with legal obligations and our legitimate interests in managing customer relationships and business operations.

Sharing of information

ILEE only shares information where necessary for the fulfilment of orders and operation of our business. Information may be shared with:

• logistics and freight providers
• warehouse and fulfilment partners
• payment, accounting and IT service providers
• public authorities where required by law

All third parties are required to handle information securely and confidentially.

Storage and retention

Information is stored securely and only for as long as necessary for the purposes described above or as required by applicable law. Accounting and transaction information may be retained for up to five years in accordance with Danish bookkeeping legislation.

Data security

ILEE takes appropriate technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure.

Your rights

Subject to applicable law, you may request access to the personal data we process about you and request correction, deletion or restriction of such data. You may also object to our processing of your information.

If you wish to exercise your rights or have questions regarding our processing of information, please contact us at:

hello@iloveecoessentials.com

If you believe that our processing of personal data violates applicable law, you may lodge a complaint with your local data protection authority.

Changes to this policy

ILEE reserves the right to update this Privacy Policy from time to time. The latest version will always be available on our website.

Cookies

ILEE uses limited cookies on this website to ensure basic functionality and improve user experience.

ILEE may use necessary cookies required for the operation of the website and limited analytical cookies to understand website traffic and usage.

Cookies do not give us access to personal or sensitive information unless voluntarily provided by the user.

By continuing to use our website, you consent to the use of cookies in accordance with this Cookie Policy, unless disabled through your browser settings.

You can control and delete cookies through your browser settings at any time.